Monday, June 20, 2016

Weeks 4-5 at Penn State!








Week 4:

After New York, our first day back on the job we worked with Chef Mark. We had a culinary training where we diced a potato, bell pepper, made an apple swan, and cut herbs and garlic. We also had a small lesson about knife safety and knife sharpening. Once we were done with our training we talked about our Culinary Challenge. Next week we get to have a sort of "cook off" to determine which salad we will use at our final luncheon. The winner of the competition gets to set the theme for the final luncheon.
Our lovely apple swans
Chef Mark teaching us knife skills
Our next stop was a tour of the BJC, the Bryce Jordan Center where the basketball games are held. They also hold huge concerts and have guest performances there. We saw the star room where famous people like Bon Jovi, Kanye, Rihanna etc. have stood in. We also saw the concessions and the menus they have for their events. The kitchens we toured were smaller than we expected and everything ran on gas. We will be working the concessions on Saturday for a high school commencement.

BJC tour with the Student Nutrition Assistants

The next day we had a Diversity Workshop. The PowerPoint projector didn't work so we ended up just having a round table discussion about stereotyping and really listening and understanding people. We talked about micro aggressions, this is where we have certain views about people and treat them differently because of preconceived notions.We learned the power of just knowing one story: there was a really good Ted talk we listened to. At one point we put things into practice. We had to tell our life story or something about our identity to another person. The other person had to just listen with no expression. It was all about being able to truly listen to the other person without judgement.

For lunch we met with Human Resources managers who talked to us about their job and what they do. It was a little interesting because of them having to deal with union employees. Lunch was amazing though... there was buffalo dip, Italian pita sandwiches, fruit, scalloped potatoes, and vegetables. After lunch we headed over to the Mateer building the Hotel Restaurant and Institutional Management building for a resume building class. From this we took away some of the things we could do to make our resume look even fuller and better. It was a good learning experience.

We also had the opportunity to meet with the common wealth dining and housing services senior director Chris Hurley. He talked about all the things he was over and then talked about the contract that Penn State has with Pepsi. It was more about marketing and how complicated choosing Pepsi over Coke was because of the different product lines that are offered. Depending on which company they contract with they have to offer products that only that one company offers. He also works with the Culinary Support Center and the warehouse that houses all the food they ship to the commonwealth campuses all over Pennsylvania. He was really nice and gave us a goodie bag with Penn State trinkets in it.

After this meeting we headed over to the Mateer building again, this time to tour their food/nutrition research lab. They do food testing/tastings and they also have a kitchen that they conduct different food research and studies in. I thought it was pretty amazing the types of things that they study. Jess who gave us the tour was a previous NACUFS intern who apparently ended up clicking with the Creamery Manager and got to work more with him and then in the Research Lab as well. Long story short, she ended up staying at Penn State to do her masters in Hospitality Management. She's worked a lot with one of the Professors who has been working on this drink for athletes to help build and repair muscle tissue after workouts. Apparently it has been pretty successful.

Food Tasting Lab
Once that tour was done we ate lunch at the Business School it was a blue line deli place that had subs, salads, and panini's. We had to wait around for a while after that because our next meeting wasn't until later. The next meeting was with the safety officer, Ed Bobo, for business and auxiliary services. His job was really interesting because basically he deals a lot with litigation and workers compensation. He had tons of stories about people getting injured at work and then litigating to get tons of money out of workers comp. He talked about the importance of filing accident or injury reports immediately so you have that safety. It's crazy what people will do for free money to cover medical expenses and work missed because of injury.  We couldn't believe it... it was incredibly fascinating.

We had the unique opportunity to help set up and serve food to the Penn State Board of Trustees this week. It was a little stressful but it was a good experience. When we got to work in the morning we had to help set up the tables with white linen and fancy silverware and glasses. Everything had to be perfect. Once we had things set up we helped out with a hot dog taste testing. We were really excited about this because I think there were 12 hot dogs we had to try. Of course we only cut of a small piece of them so we could taste all of them. After taste testing we changed into white button down shirts and then waited for the luncheon to get started. We were introduced to the Board of Trustees and then helped serve food. I think we were all a little nervous about it. We learned a lot about dining ettiquete... you serve food on the left and take food away on the right side of the person. You also always fill the drinks by taking the glasses from the right side of the person. We had to learn how to carry a tray with food on it and then set it down on the rack

Hot dog taste testing...yum!
Flower Arrangement


The food was absolutely amazing. Chef Stephan made this avocado, corn, mango salad and then for the main entree there was pork with grilled pineapple, sweet potato, and a coconut reduction sauce. The dessert was by far the best. A biscuit with vanilla creamery ice cream, strawberries, with strawberry mousse and meringue on the side. We were able to have a little bit of everything and the other manager even made us pizza for lunch on top of that. This was our only big thing for the day so once that was over we cleaned up and left to go back to our dorms.







Chef Stephan and the amazing desserts!
The next morning we had to get up early to go to the Bryce Jordan Center. We were scheduled to work concessions for 4 hours while a high school graduation was taking place in the arena. It was interesting to see how everything was set up and run. We helped make hot dogs, chicken sandwiches, nachos, soft pretzels, and pizza.


Week 5:

Tuesday - Warehouse and Bakery tour / Food Pro training

Penn State has an amazing infrastructure for food delivery. They store all the food for all their campus commonwealths in a huge Warehouse in University Park, PA right outside campus. By doing this they keep their food costs very low. We had the grand tour of the facility and even got to go into their freezer and refrigerated storage areas. It was really neat to see how everything was set up and organized to make things efficient. Right behind the Warehouse is the Bakery. I think this was our favorite part. This was where they make over 1100 dozen cookies and tons of cupcakes, cakes, etc. We saw their oven systems, where they make breads and cookies. They even have a blast chiller so they can make cookie dough and send it to the dining facilities to make as needed. We each got our own 12 pack of cupcakes that we hand decorated. There was red velvet, chocolate, vanilla, and confetti cupcakes. They were amazing. We even got to sample a freshly made cookie.





After that tour we headed back to the dorm to drop off our goods and then went to Mateer to Cafe Laura for lunch. It's a class for Hospitality Management and Nutrition majors. The end of the day finished with a presentation on Penn States ordering system, Food Pro and how it is used to do cost analysis, inventory, food ordering, and forecasting.

Wednesday - Belleville Market



Belleville was AMAZING, I think it was one of the highlights of the internship. Belleville is pretty much Amish country. They have flea markets and a live animal auction that is held every Wednesday starting in March. We ended up going with Chef Bill and Dave and some of the other nutrition interns at Penn State. We learned a lot more about Amish culture than we had ever learned before mostly from Chef Bill. We spent a good part of our time at the Baked Goods part of the market. The Amish make Whoopie Pies, Moon pies, pecan tarts, breads, pasta... etc. We spent a good portion of our money on these. They also had a vegetable auction which was pretty funny. They started the bid out at 35 cents for a head of lettuce... ha. They also had a lot of other antiques and cheap items for sale.

After checking out both flea markets we ate lunch at this amazing sandwich cafe. The food was great. Once we finished lunch we back to the Amish market to go to their livestock auction. It was in this small barn and they were selling pigs, piglets, and cows for pretty cheap. We really wanted to get a piglet but we weren’t allowed. They also had a different auction selling turkey, chickens, and chicks. There were also bunny rabbits for sale. I forgot to mention that the Amish hook up their horses and buggy's in the parking lot and we got to pet and take pictures with these horses.

The rest of the week concluded with some more meetings and tours. We finally met with the Registered Dietitians who work in the dining halls. It was really interesting to learn about their work mostly with students with food allergies and coming up with food labels to make the dining experience better and healthier. After meeting with the RD’s we met with the Purchasing Department. We learned all about Penn States biding system and contract with Pepsi.

Beaver Stadium


I think the best part of this week aside from Belleville was the tour of the Beaver Stadium and Wegmans. We had the amazing opportunity to go into the Stadium and see the “VIP” seating areas, fine dining area, the athletic locker room, and the place where reporters interview the athletes. It was pretty neat. We got some pretty cool pictures too!! We also loved the Wegmans tour. Wegmans is this privately owned, family run grocery store out East. It’s based on a whole system of values and is known for its produce, organic foods, and really just healthy living. The food there was fantastic. They had all types of food freshly cooked, from Sushi to Salads and Asian food. We also left the tour with a goodie bag. The day ended with a tour of Mt. Nittany Hospital’s dining facility. We went back in the kitchen to see how that was set up.


With Jimmy at Wegmans
Mt. Nittany Hospital

 Stay tuned for next time!

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